Cross Post: If you love your social media message, set it free – case study

I have been doing some freelance work for AgentGenius/AGBeat run my my friend, Lani Rosales, and last week wrote and article about how NOT to do social media on Facebook.

According to Scott Monty of Ford, National Car Rental was deleting negative posts about their brand from their Facebook page.Screen Shot 2011-10-25 at 9.08.45 AM

Bad, bad, bad.  Whole article is here.

Happy reading.

Mark

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